FEES & POLICIES
Fees for for therapy range from $110.00 - 150.00 per hour, depending on the clinician and service. Some of our therapists are required to charge HST, while others are exempt at this time. Services from a Registered Psychotherapist (RP) are, in a lot of cases, eligible for coverage if you have benefits. Please have a detailed look at your benefits package to see if services from an RP are covered. We do not direct bill, but we will provide receipts that you can submit for reimbursement.
Fees for lessons are $70.00 per hour, and all lesson services are tax exempt.
Workshops and groups are typically a flat rate for the full program. The pricing for this varies depending on the type of group it is, duration of the program, and a variety of other factors.
We do also offer sliding scale and low fee services. Do not hesitate to inquire about accessible options.
Cancellation and Payment:
We require 24-hour notice to cancel sessions without being charged. If 24-hour notice is not given, we do bill for the full appointment time and rate. No-show or late-cancel appointments are not eligible for insurance coverage. We accept e-transfer or credit card as payment for sessions.
Our clinic uses OWL Practice software, which is a PHIPA compliant platform to manage client records, send invoices and receipts, store client payment methods, and engage in video sessions.